📡 Live Channel Setup
Connect WhatsApp, Facebook & Instagram to receive and auto-reply to leads in real-time.
WhatsApp
Not Connected
Meta Cloud API · Auto-reply supported
Facebook
Not Connected
Messenger · 24-hr reply window
Instagram
Not Connected
DM replies · Business account required
🔑 Meta Webhook Verify Token (Shared for all Meta channels)
This token is used by Meta (WhatsApp, Facebook, Instagram) to verify your webhook URL.
A token has been auto-generated for you. Copy it when setting up webhooks in
developers.facebook.com → Webhooks → Verify Token.
Save your config first to persist this token.
Save your config first to persist this token.
⚙️ Channel Configuration
Configure credentials for each platform. Tokens are encrypted before storage.
📋 Step 1 — Meta Developer Console Setup
1. Go to developers.facebook.com → Your App → WhatsApp → Configuration
2. Under Webhook, click Edit and paste the URL below
3. Paste your Verify Token from the section above
4. Subscribe to the messages field
5. Get your Phone Number ID from WhatsApp → API Setup
2. Under Webhook, click Edit and paste the URL below
3. Paste your Verify Token from the section above
4. Subscribe to the messages field
5. Get your Phone Number ID from WhatsApp → API Setup
Webhook URL
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Verify Token
Use the token in the section above ↑
📋 Step 1 — Meta Developer Console Setup
1. Go to developers.facebook.com → Your App → Messenger → Settings
2. Under Webhooks, add the URL below
3. Use your Verify Token from the section above
4. Subscribe to: messages, messaging_postbacks
5. Generate a Page Access Token for your Facebook Page
2. Under Webhooks, add the URL below
3. Use your Verify Token from the section above
4. Subscribe to: messages, messaging_postbacks
5. Generate a Page Access Token for your Facebook Page
Webhook URL
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⏱️ Facebook allows replies only within 24 hours of the user's last message.
After that, use Message Tags for special cases.
📋 Step 1 — Meta Developer Console Setup
1. Your Instagram Business Account must be linked to a Facebook Page
2. In developers.facebook.com → App → Instagram → Settings
3. Enable Instagram Messaging and add the webhook URL below
4. Subscribe to: messages
5. Use your Instagram Business Account ID (not the username)
2. In developers.facebook.com → App → Instagram → Settings
3. Enable Instagram Messaging and add the webhook URL below
4. Subscribe to: messages
5. Use your Instagram Business Account ID (not the username)
Webhook URL
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🤖 Auto-Reply Settings
Automatically send the AI-suggested reply to leads after scoring.
Disabled
Enabled
🧪 Send Test Reply
Verify your channel works end-to-end by sending a test message.